Ivy Virtual Assisting

Virtual Assisting Positions

Bilingual Customer Service Phone Agent - A Bilingual customer service phone agent is the first point of contact for customers who wish to speak to a representative from a company or organization that speaks other languages. CS phone agents often work in call center environments and in retail stores.

 

In customer relationship management (CSM), customer service chat (CSC) is an internet service that allows the user to communicate in real time with a customer service agent by using an instant Customer Service Live Chat Agents-
(IM) application messengingthats built into the company's Web site.

 

Customer Service Phone Agents - A customer service phone agent is the first point of contact for customers who wish to speak to a representative from a company or organization. Customer service phone agents often work in call center environments and in retail stores. The role involved helping to assist customers who have questions, and are experiencing problems with the service or need advice about a product.

 

Digital Copywriter - Copywriters and junior copywriters must be talented in a particular style of writing. They must be able to disseminate information about a product or service while sparking the reader's interest and gaining his trust. This requires creativity and excellent personal communication skills.

 

Expert Sales Associates - Expert sales associates are adept at engaging with customers and developing long-term relationships to foster repeat sales and reach sales targets. Associates must possess expert knowledge of their designated departments, which means they need to keep up with technology and global trends to meet or exceed customer expectations.

 

A freelance copywriter is anyone who writes words (or 'copy') for commercial use on a contract basis. Freelance copywriters can work directly with Freelance Copywriter/Social Media Content Writer - US -
clients, or through intermediaries such as agencies or online work exchanges. The text produced by a freelance copywriter can be used in advertisements, websites and digital media, printed marketing or anywhere else, but it always has some sort of practical aim, whether it's persuading people to buy a product or just giving them information.